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Adding a shared mailbox to Microsoft 365 Outlook
A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like info@contoso.com. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared ...
Download and Install the 3CX Windows Desktop App
For all 3CX v18 installs, the recommended client to use is the standalone Windows Desktop App. This not only has a number of performance enhancements, but allows users to use any web browser they like regardless of the webclient compatibility as 3CX ...
Activate the 3CX v18 Chrome Web Client Extension on macOS
Please Note: This guide is temporary and will only function until June 2022. After this time, a new guide will be published on configuring the 3CX Desktop App for macOS. 1. Navigate ...
How to log in and out of call queues
1. Log into your 3CX Web Client with you extension number and password: 2. One logged in - click on your profile in the top right hand corner. Clicking on this will present you with the following options: 3. Select the 'login to queue' option to ...